Does your company provide local services in Shanghai?
Yes, we provide doorstep/in store services for Shanghai city and surrounding areas.
Where are inflatable water parks suitable for installation?
Almost suitable for any flat site, including grass, concrete, cement ground, beach, etc. We will provide professional design solutions based on your site conditions.
How many years of experience does your company have?
We were established in 2000 and have over 26 years of experience in inflatable product manufacturing, providing professional inflatable water park solutions to clients in over 50 countries worldwide.
Are the materials durable and safe?
Made of high-strength eco-friendly PVC material with waterproof, anti-UV, anti-mildew and other features. Thick and durable, passing strict safety tests.
Are your products certified for international safety?
Yes, all our products have passed international certifications such as ISO 9001, CE, RoHS, and strictly comply with global safety standards.
What is the capacity of the water park?
Our standard combination can accommodate 100+ paying visitors simultaneously. Specific capacity will be adjusted according to module design.
What is the minimum order quantity (MOQ)?
It depends on the specific product. The standard water park combination MOQ is usually 1 set. We support flexible small-batch customization. Welcome to consult for specific solutions.
How long does installation take?
Small parks: 1-3 days, large projects: 7-14 days (including technical guidance). We provide detailed installation manuals and video support.
Do you support custom design?
Fully supported. From site design, theme style, size to functional modules, we provide full customization service (One-stop Customization Service).
Is the maintenance cost high?
Maintenance cost is very low. Only need regular cleaning and air pressure checking. Can be easily stored during off-season.
How do you handle overseas shipping and installation?
We provide professional overseas logistics solutions and can dispatch technical teams for on-site installation guidance and training to ensure smooth project implementation.
Can you customize the appearance according to my brand theme?
Yes. We support personalized theme design, LOGO printing and color customization to make your water park unique.
How long is the warranty period?
The standard warranty period is 3 years. We provide lifetime technical support and replacement service for wearing parts.
How do you handle after-sales service if there are product issues?
We provide 24/7 online technical support, fast parts supply, and can provide remote repair guidance to ensure your project operates stably in the long term.
What payment methods do you accept?
We support common international trade methods such as T/T (wire transfer), L/C, etc. Flexible negotiation is available based on project amount.
How is the service price calculated?
According to different project fees, please consult customer service for specific quotes.
Do your products have their own construction site
Yes, we have 20000 square meters